How do I collect information from you?
I obtain information from you when you make an inquiry or fill out the referral form.
What type of information is collected from you?
The personal information I collect includes: Your Name, Child's Name, Child's Age, Address, Email Address, Optional School details, Telephone Number Emergency Contact Name and Telephone Number. I also collect the reason for referral. These details are kept secure and are not used in any other form.
I do not store credit card details, any payments are taken through PayPal’s secure online payment system, bank BACs system or by cash paid directly to me. If you interact with me through social media I may receive information about you when you choose to post or otherwise share information about yourself. You can control this by adjusting your privacy settings on your social media account. When using these sites you are bound by their privacy agreements.
What do I do with your information?
I require this information to carry out my work, and to help provide the best possible service to you.
Who has access to your information? Only myself. In line with BACP I have to have regular supervision of my work to ensure that I am practising professionally and ethically and providing the best service to my clients. If I do speak about our work during supervision, I do so anonymously and speak in a way that does not identify you/your child. I will not sell or rent your information to third parties. I will not share your information with third parties for marketing purposes.
What security precautions are in place to protect your information?
When you give me your personal information I ensure it is treated securely, stored on a secure computer. I only keep your data for as long as is need to in order to use it as described above, and/or for as long as I have your permission to keep it. In any event, I will conduct an annual review to ascertain whether we need to keep your data. Your data will be deleted if it is no longer required.
Under the Data Protection Act 1998 you have the legal right to ask for a copy of any of your personal data held by me (where such data is held). Please contact me for more details. If you unsubscribe, or opt out, of any of my emails you will no longer receive emails from me and will taken off my email list.
Please be assured that I am committed to safeguarding yours and your child's privacy.